About Me
Fiona Frost
Strategic Communications and Engagement Consultant
ByBrick Communications is led by me, Fiona Frost — a strategic communications and engagement consultant with over 20 years' experience across housing, regeneration, public sector and community‑focused organisations. As a member of the Chartered Institute of Marketing, I bring a marketing mindset to communications and engagement: helping messages reach the right people, feel relevant and spark better conversations.
Â
I understand the sensitivities, the politics, the operational pressures and the human impact so that I can step in with clear thinking, practical delivery and calm, hands-on support. Â
​
My approach provides extra capacity without long-term commitment:Â
-
Strategic — shaping a clear narrative that supports business strategy, delivery and the people affected by itÂ
-
Practical — producing the day‑to‑day comms that keep people informed and projects movingÂ
-
Empathetic — building trust through honest, respectful engagementÂ
-
Calm under pressure — helping organisations handle sensitive issues before they escalate.Â
​
Ultimately, I help you create communication that lands — clear, consistent, wider-reaching and genuinely human.

What is Communication and Engagement
Communication and engagement is about helping people understand, connect and take part. It turns technical detail and organisational change into clear, human stories, and creates opportunities for conversation, feedback and shared understanding.
Â
It’s how organisations build trust, strengthen relationships and make sure people feel informed, respected and included.